arts.jpg

Links



Detailed Information

  • Mariner Group - Forum Theatre
    • PHYSICAL ACCESS - The Flinders Street entrance has one small step up to a line of double doors. A ramp is positioned here during performances. The entrance opens on to the foyer. The Box Office is situated to the right of the entrance doors. Two large railed staircases line the walls and lead to an upstairs foyer containing a bar and refreshment area.
    • Forum I: Main Auditorium - The large auditorium on the ground floor has been remodelled into a cabaret style venue, seating 800 (cabaret style), and standing 1500 (concert style). There are flat entrances from the foyer to Forum I. A sloped floor leads to seating in booths and tables. For most seating, one or two steps must be scaled. Forum I also has a licensed bar. Enquiries regarding wheelchair access should be directed to the Box Office.
    • Forum II: Upstairs Auditorium - An intimate space seating 540-590 patrons. Access from Flinders Street is via the large railed staircases to the left and right of the foyer. Alternative access is via the side entrance in Russell Street. Again, there is a large staircase. The Auditorium is quite steeply raked and has no handrails.
    • TOILETS - General - Toilets are situated at the rear of the Forum I, near the Russell Street exit, and also in the upstairs foyer next to the bar.
    • Accessible - A unisex accessible toilet is situated at the rear of Forum I, near the Russell Street exit.
    • ACCESSIBLE SEATING - Please contact the Box Office for more information on (03) 9299 9800.
    • FACILITIES FOR PEOPLE IN WHEELCHAIRS - It is advisable to book wheelchair seating direct with the Box Office on (03) 9299 9800.
    • FACILITIES FOR PEOPLE WITH SIGHT IMPAIRMENTS - Seats close to the stage can be requested when booking tickets for either.

  • Mariner Group - Princess Theatre
    • PHYSICAL ACCESS - There are several theatre entrances located on Spring Street. Glass doors are kept open prior to and during performances. There is one step up into each doorway.
    • Accessible Entrance - A ramp is positioned at the door two hours before performance time.
    • Foyer - The foyer is a tiled area. All counters in the foyer area are high. There is a slight rise into the auditorium before the tiled surface gives way to carpet. The box office is located in the foyer.
    • Auditorium - There are no steps from the foyer into the Stalls area of the auditorium. Seating has no central aisles. Seats fold down and forward leaving more room between rows when seats are unoccupied; some people however, may need to brace themselves against the armrest. From the last four or five rows (T-W), view of the stage, above actor’s head height, is affected by the Dress Circle overhang. Steps up to the Dress Circle are marble, and the railing is high and thick. There are numerous steps with railing up to the Grand Circle. Keep in mind that the Grand Circle is a long way up and that seating rows are steeply tiered. There are no rails down the internal aisles and the aisles’ steps are irregular. The side aisles have rails.
    • TOILETS - There are eight steps, with rails, down to the male toilets in the street level foyer. Female toilets at this level have one small step. There are no steps leading to the male toilets in the Dress Circle Foyer. Female toilets on this level have two steps with no handrail. To access the Grand Circle toilets, it is necessary to go down a flight of steps and then a further five steps, all with rails.
    • Accessible Toilets - There is a unisex accessible toilet located between the Male and Female toilets at the Little Bourke Street end of the lower foyer. There is a clearly visible sign.
    • FACILITIES FOR PEOPLE WITH MOBILITY IMPAIREMENTS - It is recommended to request Stalls seating. Grand Circle not suitable for elderly/disabled or patrons who suffer Vertigo. Frames and crutches are stored in either the recesses in front and back of Stalls, or in the Front of House Manager’s office and returned at interval and conclusion of performances. Patrons are advised of storage area and all items are marked with the patron’s row and seat number.
    • FACILITIES FOR WHEELCHAIR USERS - Wheelchair and Disabled bookings must be booked directly with the Box Office on (03) 9299 9800.
      Disabled access is from Spring Street entrance (1 step). A ramp is positioned at the door for wheelchair access. Grand Circle not suitable for elderly/disabled or patrons who suffer Vertigo. Wheelchair transfer is possible to any seat in the Stalls. Wheelchairs are stored in the Manager’s office or at the rear of auditorium and are returned at interval and the conclusion of the performance. All items are marked with the patron’s row and seat number.
    • FACILITIES FOR PEOPLE WITH SIGHT IMPAIRMENTS - Seats close to the stage can be requested when booking tickets. Please book through the Box Office on (03) 9299 9800. Some shows have audio-described performances. Direct enquires to the Association for the Blind.
    • FACILITIES FOR PEOPLE WITH HEARING IMPAIRMENTS - There is a hearing loop within the Stalls seating. People with a hearing aid will need a ‘T switch’. Please contact the Box Office directly for more information on (03) 9299 9800.

  • Ticketmaster - Regent Theatre
    • Accessible Seating - PHYSICAL ACCESS - Main entrance in Collins Street has 14 steps with 6 evenly spaced handrails, a landing break, then 5 more steps up to the entry doors. The Box Office is located to the right at the top of the first set of steps. The VIP Window is to the left. There are glass doors across the width of the entrance, which are kept open when a performance is on. There is an entrance foyer that leads to the Stalls foyer bar and auditorium.

    • ACCESSIBLE ENTRANCE
      Arrivals will be welcomed by a venue staff member out the front of the venue, and will be directed to the Accessible Entrance.
    • AUDITORIUM
      Access to the Stalls is on both the left and the right of the rear foyer. The Stalls area is raked. There is greater than usual space between rows, giving patrons a large amount of legroom. There are two central aisles and two side aisles. The only access to the Dress Circle is via two sets of large staircases. Please note that the marble staircases date back to the theatres construction and are slightly worn on the edges. This makes them rather slippery and patrons should take extra care with footing in these areas. Seating in the Dress Circle area is stepped and there are no handrails.
    • FACILITIES FOR WHEELCHAIR USERS
      Book wheelchair seating direct with the Regent Theatre Box Office on (03) 9299 9500. Access is via the elevator in the Box Restaurant (next to the theatre). Please see a Marriner Theatres staff member outside the Regent Theatre to gain access. PLEASE NOTE: There is no lift access to the Dress Circle at the Regent Theatre.
    • FACILITIES FOR PEOPLE WITH MOBILITY IMPAIRMENTS
      Patrons with difficulty negotiating steps are advised to book seating in the Stalls area, as there are several large staircases leading to the Dress Circle.
    • FACILITIES FOR PEOPLE WITH SIGHT IMPAIRMENTS
      Seats close to the stage can be requested when booking tickets. Please book through the Regent Theatre Box Office on (03) 9299 9500. Some shows have audio-described performances. Direct enquires to the Association for the Blind.
    • FACILITIES FOR PEOPLE WITH HEARING IMPAIRMENTS
      There is a hearing loop within the theatre. Please contact the Regent Theatre Box Office for further information on (03) 9299 9500.

  • Ticketmaster - The Arts Centre
    • A TTY phone system operates to allow direct access to the Arts Centre by phone for people with hearing disabilities. The dedicated number for this service is (03) 9281 8441.
    • A hearing system is available in all Arts Centre venues except BlackBox and the ANZ Pavilion. The system utilises a FM signal, providing coverage to all seats in the venues via headphones or neckloops, and is available from the venue ushers.
    • There are accessible seating options in all of our venues which can be booked in person at the Arts Centre Box Office, any Ticketmaster Ticket Centre or by phone (credit card only) on 1300 136 166.
    • Patrons may seek assistance into the auditorium from any of the front of house staff either at the St Kilda Road Level Concierge Desk in The Theatres Building or in the theatre foyer.
    • There are a small number of wheelchairs available for in-house use (i.e. from carpark to seats) but these must be booked by calling the Concierge on (03) 9281 8298.
    • Accessible car parking is available in the Arts centre car park, however, limited spaces are available.
    • Lift access is available to all levels however, there are steps into and inside the auditorium at all levels. Entrance doors in the stalls are at either end of Z row or doors 3 and 4 with which are close to Row J. There are shallow steps throughout the stalls so the closer to Z row, the less steps there are to negotiate. All the other doors in the stalls are exit stairwells only. The only entrance doors in the circle are at either end of G row or at either end of WHH row. There are steps throughout the circle so the closer to G row or WHH rows the less steps there are to negotiate. The other doors in the circle are stairwells only. There are steps to negotiate for all balcony seats.